SAP Integration with WalkMe: Enabling Instant Platform Adoption and ROI

The Issue: The Adoption Barrier

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth transformation. However, complexity, frequent updates, and lack of intuitive guidance often result in a "productivity gap":

• Employee Struggles: Users find it difficult to use new SAP interfaces or complete complex transactions, leading to delays and increased use on support teams.


• Workarounds: Users bypass standard SAP processes, which results in data quality issues, regulatory problems, and productivity loss.


• Lost Learning: Classroom-based learning is ineffective over time, leaving staff unsupported when they need help most.

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• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Help with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It integrates with your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.